Frequently Asked Questions
Help! I Forgot My Password Please follow this link to reset your password. On this page, enter your email address and click ‘Reset Password’. You will then receive an email describing how to create a new password. How to find my outstanding MTA agreements? First, login using your email address and password, then click on Dashboard in the navigation. How to find my previously executed MTA agreements? First, login using your email address and password, then hover over Dashboard menu using your mouse in navigation area and click on Completed MTAs. Can you send PDF/hard copies of the MTA agreement? We no longer issue or accept PDFs and/or hard copies of the MTA. All our MTAs are processed online via our MTA portal and require electronic signatures. How to e-sign MTA agreements? After logging in, navigate to Dashboard
Can the MTA wording be modified to accommodate our Institutes regulations? All our MTA's are non-negotiable and therefore we do not accept any modifications to the MTA. I am not receiving any e-mail notifications. All MTA correspondence will come from the mtateam@har.mrc.ac.uk. Please check your inbox along with your spam/trash as sometimes these automated e-mails are sent there in error. What happens if the Authorised Signatory leaves the establishment? Please inform us as soon as possible with the new signatory details so we can update our records and reassign the MTA. All signatories (External Scientist and Authorised Signatory) will need to re-sign the document. How will we know when the MTA has been completed? Once all bodies have signed the MTA, you will receive an automated e-mail to inform you that your MTA has been executed. How long does it take to execute a MTA? The MTA cannot be progressed until all recipient signatories have signed their relevant parts. For this reason, we cannot give a timeframe. Once this has been completed, it is forwarded onto our establishment’s authorised signatory to be signed. The MTA is then fully executed. |
General Enquires
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