Please follow this link to reset your password. On this page, enter your E-mail address and click ‘Reset Password’. You will then receive an E-mail describing how to set a new password.

MFA is now required and all users will be prompted to set it up when signing in for the first time: Video Tutorial

1. When you first try to sign in, you will need to enter your email. We will then send a confirmation email from donotreply@mta.har.mrc.ac.uk to your inbox.

2. Once you have clicked the 'Update account' link, you will be prompted to set up a new password and MFA.
3. To setup MFA on your account, please follow these steps:
4. Install one of the following authenticator apps on your phone: Google Authenticator, Microsoft Authenticator or FreeOTP.
5. Next, open the authenticator app and scan the QR code (or enter the code) displayed on screen.
6. Once the app is set up, it should show you a one-time code. Please enter this code in to the 'One-time code' field and press continue.

7. You may now sign in to your account. You will be prompted to enter another one-time code.

Please contact the MTA team at mtateam@har.mrc.ac.uk for assistance.

Multi-factor Authentication (MFA) is used purely for extra security to help protect your account and the confidential information held within it. It is not used for tracking, monitoring or any other purpose.

How it works: when you sign in, in addition to your password you enter a short, time-based one-time code generated by an authenticator app on your phone (such as Google Authenticator, Microsoft Authenticator or FreeOTP). The app and our server share a secret (set up when you scanned the QR code) and both independently generate the same 6-digit code, which changes every 30 seconds. We simply check that the code you enter matches the one expected at that moment, which proves you have your phone in your possession. No data is sent from your phone to us when the code is generated.

Adding a profile for the MTA Portal to your authenticator app does not give the portal, MRC or anyone else access to any other information on your phone. The authenticator app only stores the secret used to generate codes for this portal- it cannot read your contacts, messages, photos, location, other apps or any other data on your device. Similarly, the MTA Portal has no visibility of anything on your phone; it only ever sees the 6-digit code you choose to type in when signing in.

First, login using your E-mail address and password, then click on Dashboard in the navigation.

Once logged in, please go to Completed MTAs.

We no longer issue or accept PDFs and/or hard copies of the MTA. All our MTAs are processed online via our MTA portal and require electronic signatures.

After logging in, navigate to Dashboard

• As a Scientist Video Tutorial
  1. Here, you can find all your outstanding MTAs.
  2. Select the MTA to e-sign and click on 'Review' button.
  3. Review the agreement document in full and fill in each field with the relevant information required (including Aims of research/Research project, if applicable).
  4. Confirm by ticking the disclaimer 'I give consent to the following agreement' and click on 'Save' button.
• As an Authorised Signatory for an Institute Video Tutorial
  1. You can find all outstanding MTAs for your Institution.
  2. Select the MTA to e-sign and click on 'Review' button.
  3. Review the agreement document in full and fill in each field with the relevant information required (including Aims of research/Research project, if applicable).
  4. Confirm by ticking the disclaimer 'I give consent to the following agreement' and click on 'Save' button.

All our MTA's are non-negotiable and therefore we do not accept any modifications to the MTA.

All MTA correspondence will come from the donotreply@mta.har.mrc.ac.uk. Please check your inbox along with your spam/trash as sometimes these automated e-mails are sent there in error.

Please inform us as soon as possible with the new signatory details so we can update our records and reassign the MTA. All signatories (External Scientist and Authorised Signatory) will need to re-sign the document.

Once all bodies have signed the MTA, you will receive an automated e-mail to inform you that your MTA has been executed.

The MTA cannot be progressed until all recipient signatories have signed their relevant parts. For this reason, we cannot give a timeframe. Once this has been completed, it is forwarded onto our establishment’s authorised signatory to be signed. The MTA is then fully executed.